We respect your privacy.
Here's exactly how.

Quick Summary

Everything you need to know about your data in 30 seconds:

• Device-Level Parsing: All debug log processing and visualization runs locally on your machine.
• Secure Session Tokens: Your Salesforce credentials are kept in-memory to load logs and never sent out.
• Direct AI Pipeline: AI calls are dispatched directly from your browser. ForceLens has no gateway server.
• Zero Trackers: We do not include any advertisement SDKs, cookies, web beacons, or metrics collection.

1. About ForceLens

ForceLens is a browser developer tool extension that streamlines debug log analysis, limits tracking, DML inspecting, and Flow charting for Salesforce developers. Because the tool operates in the browser side-panel context, the design guarantees that files and log contents remain confidential within your network sandbox.

This Privacy Policy outlines how your browser interacts with Salesforce APIs, local storage, and optional AI configurations while using ForceLens.

2. Information We Collect & Process

As a developer tool, we operate under a strict policy: We do not collect what we do not need. The table below lists all variables processed during log exploration:

3. Browser Extension Permissions

Browser extensions are strictly regulated by permissions. Below is the list of requested capabilities in our manifest.json. Click any item to inspect what warning Chrome raises, why we require it, and the security risk analysis:

4. AI Capabilities & Pipeline

ForceLens includes opt-in AI tools to assist in explainers, exceptions review, and log optimization summaries. This feature is completely disabled by default.

If you choose to use the AI capabilities, you must configure your personal API key (e.g., Anthropic Claude, OpenAI, or Groq) in the AI Settings. Once configured:

• Your API Key is kept in your device browser storage and is never sent to ForceLens.
• Requests are dispatched directly from your browser to the AI provider’s API endpoint. No ForceLens middleman proxy is used.
• Only structural snippets or non-sensitive summaries of the log elements you select are dispatched to generate recommendations.
• Explicit consent is required. The first time you use AI with a given provider, ForceLens shows a consent dialog describing exactly what will be sent. Nothing is transmitted until you agree, and you can withdraw consent at any time by clearing your key in AI Settings.
• Network access is granted on demand. Permission to reach each AI provider's domain is requested only when you first enable AI for that provider (an "optional" Chrome permission), not at install time.
• Automatic secret redaction. Before any content leaves your device, ForceLens scrubs known secret patterns — Salesforce session IDs, bearer tokens, API keys, and email addresses — from the outbound text. This is a best-effort safeguard, not a guarantee; log content may still contain business or record data.

5. Data Storage & Retention

We believe in total transparency regarding how long data remains in memory or storage:

• Extension Preferences & Settings: Stored on your device local registry. Persists indefinitely until you manually clear it, wipe preferences, or uninstall the extension.
• Cached Debug Logs & History: Logs downloaded during analysis are cached in your local Chrome extension database. They persist for convenience and can be cleared individually or fully at any time.
• Credentials & Tokens: Salesforce session IDs are held transiently in memory. Once the active workspace tab is closed, these tokens are removed from memory.

6. Third-Party Services

We do not contract with, sell data to, or share telemetry with third-party tracking services or data brokers. The only external channels your browser will open are:

1. Your Salesforce Instances: Necessary to interact with log headers, cookies, and source elements. Data flows directly between your browser and your Salesforce org — it never passes through our servers.
2. Your AI Providers: Only if AI analysis is configured and actively requested by you. Log segments are sent directly from your browser to the provider you chose (Anthropic, OpenAI, Groq, or OpenRouter) using your own API key.
3. Voluntary Support Portal (Supabase): If — and only if — you choose to submit a bug report, feature request, or feedback, that content is stored in our support database hosted on Supabase (a third-party backend-as-a-service provider). What is stored: the issue title and description, any reproduction steps, an optional email address you provide, and any screenshot you choose to attach. This information is used strictly to triage and resolve extension defects.

How your support data is protected

• Email addresses are private. Any email you submit is stored in a restricted table that is readable only by you (the submitter) and our support team. It is never exposed on the public issue board and is never shared or sold.
• Public issue board. The non-email contents of issues and replies (titles, descriptions, status) are visible to other ForceLens users on the in-app community support board, so duplicate reports can be avoided. Do not include confidential information, credentials, or customer data in the public fields.
• Screenshots are publicly accessible by link. Any screenshot you attach is uploaded to a public storage bucket and is accessible to anyone who has its URL. Only attach screenshots that do not contain sensitive data, and review them before uploading.
• Anonymous identity. The support portal signs you in anonymously (a random identifier). We do not require an account, name, or login.

7. Children's Privacy

ForceLens is designed as a professional tool for Salesforce software developers and administrators. We do not solicit, market to, or knowingly store personal data of individuals under the age of 13. If you believe we have received details of a minor through a voluntary support ticket, contact us to remove it immediately.

8. Your Privacy Rights & Console

Regardless of jurisdiction (GDPR, CCPA, etc.), we provide the same suite of data-control rights to all users globally. You can exercise these rights instantly using the interactive console options below:

9. Updates to this Privacy Policy

We reserve the right to modify this Privacy Policy to reflect codebase modifications, security enhancements, or Chrome store rules. Significant updates will be highlighted inside the extension change logs. Continued usage of ForceLens following updates implies agreement with the revised policies.